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Privacy Policy

Last updated: January 1, 2020

This website is owned and operated by Orthodox Creations by Elaine. We wrote this privacy policy to inform you about the information we gather about you‚ how we use and share that information‚ and how we protect that information.

Your use of this site‚ and any disputes arising from it‚ are subject to this Privacy Policy as well as our Terms and Conditions and all of its dispute resolution provisions.

Collection of your information

Info You Provide

We collect personal information from you when you interact on this site. The information we collect may include your name‚ email address‚ mailing address‚ shipping address‚ phone number‚ and payment card information. Here are some examples of ways in which you may choose to interact with us:

  • Creating a personal account;
  • Making an online or offline retail location purchase from us;
  • Requesting customer service or otherwise contacting us;
  • Submitting a testimonial‚ rating or review;
  • Participating in a contest‚ sweepstakes‚ promotion‚ or survey;
  • Opting into a text message program; or
  • Otherwise submitting personal information to us

Automated Data Collection

When you interact with our site, we collect data through certain analytics tools. We then use that data to help us improve our site. Some of the data we collect and analyze include, but are not limited to: IP addresses, device operating systems, browser types, and referral URLs.

Additionally, we use “cookies” to recognize you whenever you use or return to the site. This allows us to provide a continuous and more personalized shopping experience for you. You can clean your cookies inside your browser anytime.

Single Sign-On Services

We offer single sign-on services that allow you to sign into this site using your third-party social networking login credentials. This allows you to link one of your existing social network profiles to your site account. Any information or content you post to the third-party website will be subject to that website’s own privacy policy.

Use of your information

Orthodox Creations by Elaine uses your information to offer and provide products and services to support our core business functions. These include order or service fulfillment‚ internal business processes‚ marketing‚ authentication‚ loss and fraud prevention‚ public safety and legal functions. Here are some examples of the ways in which we use your information:

  • Fulfill your requests for products/services and communicate with you about those requests;
  • Register and service your account;
  • Administer surveys‚ sweepstakes‚ contests‚ and promotions;
  • Provide customer service and alert you to product information;
  • Help us improve and customize our service offerings‚ site‚ and advertising;
  • Send you information about our products‚ services‚ and promotions; and
  • Protect the security or integrity of our website and business.

Disclosure to Third Parties

We only disclose your personal information to third parties with your prior consent or under the following circumstances:

Service Providers

We may share your personal information with service providers and other third parties who need that information to provide operational or other support services (i.e. payment processors‚ shipping agents‚ product fulfillment vendors). We require our service providers to keep your information secure. In addition‚ unless otherwise disclosed to you‚ our service providers are not authorized to use or disclose your personal information for their own marketing purposes.

Legal Requirements, Safety, and Loss Prevention

We may disclose your personal information in other special circumstances. For example‚ we may provide personal information about you to regulatory authorities and law enforcement officials in accordance with applicable law‚ when we otherwise believe in good faith that the law requires it‚ or to respond to requests from government authorities. There may be instances when we may use or disclose your information in order to protect or defend the legal rights‚ property or operations of this company, our employees, or our agents; to protect the rights‚ privacy‚ safety or security of users‚ members or others; to protect against fraud; and to allow us to pursue available remedies or limit the damages that we may sustain.

Rights to Control/Access Your Data

You have many choices about how your data is collected, used and shared. If you would like to opt out of our promotional emails‚ please follow the unsubscribe link at the bottom of each such email or contact us. Please allow us up to 10 days to process your requests related to email and 2-4 weeks to process other requests.

We may still contact you for transactional purposes such as customer service‚ product information‚ service notices‚ or recalls. We may also contact you with questions or information regarding your order‚ such as regarding order status‚ shipment‚ or refunds.

We may retain your personal data even after you have made certain choices if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill your request to “unsubscribe” from further messages from us. We also may also retain de-personalized information after honoring your request(s).